Quotations Agent

Job Locations US-AL-Anniston
Position Type
Regular Full-Time
Tyler Union


Tyler Union is seeking a Quotations Agent at our Oxford, AL facility.  Prior Customer Service or Quotations experience preferred.


Tyler Union, a division of McWane, Inc. has a century of success in manufacturing and selling ductile iron fittings, joint restraints, and valve boxes for the waterworks industry. 


The primary focus of this position is to assist Territory Managers and Inside Sales Representatives by providing customer quotations that result in profitable sales revenue.  The Quotations Agent will support the overall sales strategy through efficient and timely responses to internal and external customers by preparing and submitting quotes to customers.  Desire and ability to provide superior customer service is imperative.


This is a salaried non-exempt position with an excellent benefits package with health, life, dental, and vision insurance, short-term and long-term disability, vacation, and holiday pay.


Take a tour of Tyler Union here.


All candidates offered employment must submit to a drug screen, physical, and background check.  



  • Receive customer requests for quotation and communicate with the Sales Department to generate a quotation.
  • Prepare cost and price estimates for materials using a variety of criteria, such as inventory availability, competitive position, price validity and other logistical considerations, including calculation of price escalations when necessary.
  • Correlate all cost information within the time frame of bid date and time needed by customers and Sales team.
  • Build and maintain pricing measurements for decision making processes.
  • Job tracking, including maintenance of job win/loss record.
  • Thorough knowledge of our product offerings as well as those of other manufacturers
  • Communicate with other managers in regard to processes and pricing.
  • Always represent the company in a professional manner in daily interaction with customer base.
  • Performs various other miscellaneous sales and service-related duties as directed by management.

Working Conditions:

This is an office position. Suitable candidate will maintain a positive attitude and work well in a team environment.


Requirements and Qualifications:

  • Previous Customer Service or Quotations experience ideal.
  • Ability to meet deadlines and work with minimal supervision.
  • Knowledge of the manufacturer/distributor supply chain process desirable.
  • Proficiency in Microsoft Excel with the ability to understand and work with formulas and formats submitted by customer.
  • Familiarity with Microsoft D365 a plus.
  • Familiarity with CRM a plus.

Job Specifications:

  • Strong communication, organization, and people skills.
  • Mathematical skills with the ability to perform basic calculations accurately and quickly.
  • Self-motivated, assertive individual who can thrive in a fast-paced environment.
  • Ability to effectively prioritize and handle multiple projects with attention to detail.
  • Ability to work within a team atmosphere.
  • Excellent time management skills required.



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